Softskills Seminar Schedule for

January 2009

The ABC’s of Supervising Others

January 8-9, 2009 | Thursday-Friday | 2 days

This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

Advanced Writing Skills

January 10, 2009 | Saturday |  1 day

This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date formats. You can also become more skilled at writing business cases, proposals and reports, and learn a bit more about e-mail. etiquette.

Speak Easy: Conquering Your Fear of Speaking in Public

January 13-14, 2009 | Tuesday-Wednesday | 2 days

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others and to speak in informal situations and in front of small groups.

Stress Management

January 17, 2009 | Saturday | 1 day

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.

Anger Management

January 24, 2009 | Saturday | 1day

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.

The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This workshop is to help give you and your organization that edge.

Writing Reports and Proposals

January 27-28, 2009 | Tuesday-Wednesday |2 days

This two-day workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you write to explain things, to smooth relationships and to convince others of the value of some course of action. Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

ENROLL NOW!

GLOBALKNOWLEDGE PHILIPPINES INC.

Tel. No. 721-4380/393-8400

Email: barbara.globalnowledge@gmail.com  URL:

unit 107 g/f, beacon plaza. cor.ideal st, shaw blvd mandaluyong city, Philippines  1600 

If you have received this email by mistake, kindly accept our apologies and send a blank email with the word "remove" in the subject line to sandramedalla@gmail.com. Thank you.