A MESSGAE FROM THIS USER:::drcholidaytravelntours
Before you make a comment, please get the both sides of the story coz I already sent an answer to the comment of the non sense customer but to no avail , she didn't react to my letter. So, next letter will come from our counsel.
A good person and a good businessman didn't rely on a hearsay.
May kasabihan nga, " Ang maniwala sa sabi sabi walang bait sa sarili"
Thank you very much.
MY REPLY:
I think your have excellent package, I was really interested when I was reading it. I was also researching the hotels written. I just thank her for sharing what happened. She is against 1 person only and not the company. But you just proved her right by calling her a non-sense customer. I believe that you should provide excellent customer service specially if you're working for a travel agency.
Now Im thinking if I should avail your offer, there are far more better agencies than this.. travel agents that would not give me filipino proverbs,... sure, maybe it'll cost a lot, but if they will give me excellent customer service then I'll get their package...
and oh yeah, You forgot a famous quote "don't judge a book by its cover!"
you dont know me but you are telling me that a good person doesn't rely on hearsay????... and just by the comment that I wrote "grabe ang tindi, thank you for the info"
-let me tell you that i still continued viewing your other Ads... because the scenario is against 1 person and not the company..but ofcourse if that person was you then I understand why you are so defensive. Now I dont think I will consider this a hearsay anymore,because I experienced first hand how you people react in this company. your reply was somewhat rude and judgemental, I was taken aback, now I believe her.
Goodluck nalang talaga!
and oh yeah, polish your grammar.
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