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Convergys Company Overview
At Convergys, we're a global leader in relationship management. We deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between our clients, their customers and their employees.
Convergys is uniquely and exclusively focused on helping our clients make smarter decisions about enhancing their relationships with customers and employees to improve business performance. We help our clients recruit, service and retain customers and employees using innovative technologies that increase efficiencies, satisfaction, loyalty and workforce effectiveness – while decreasing costs. This approach has made us a global leader for 25 years.
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 85 contact centers and other facilities across the globe. Convergys has been named a Fortune Most Admired Company for nine consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
Positive interactions strengthen your brand and cement loyalty. Perhaps more than any other factors, customer and employee relationships have the power to drive results. Enhance productivity. Increase profitability. Generate strategic advantage.
Our Customer Solutions, HR Solutions, Smart BSS Solutions and Consulting and Services provide practical answers to critical business challenges – we’ll help your business thrive.
Positive interactions strengthen your brand and cement loyalty. Perhaps more than any other factors, customer and employee relationships have the power to drive results. Enhance productivity. Increase profitability. Generate strategic advantage.
Our Customer Solutions, HR Solutions, Smart BSS Solutions and Consulting and Services provide practical answers to critical business challenges – we’ll help your business thrive.
Excellence has its rewards. While we're proud of our success and our ability to deliver business-critical solutions, we also take pride in the many professional awards that validate our position as a leader in the industries we serve.
We have received numerous honors for our work in customer and HR solutions, in areas such as customer satisfaction and support, corporate leadership and excellence and technology. Explore our interactive timeline above to read about our awards.
Excellence has its rewards. While we're proud of our success and our ability to deliver business-critical solutions, we also take pride in the many professional awards that validate our position as a leader in the industries we serve.
We have received numerous honors for our work in customer and HR solutions, in areas such as customer satisfaction and support, corporate leadership and excellence and technology. Explore our interactive timeline above to read about our awards.
SO...WHAT'S IN IT FOR YOU????
What It Means To You
As plans and eligibility may vary depending on position, this summary is intended to provide a general overview of many of our plans. A complete summary of applicable specific benefit plans will be provided during the employment process. Convergys is an equal opportunity employer.
Convergys Benefits 
Summarizing the benefits offered for Convergys employees.
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Annual Report 
Convergys Corporation's financial results for the fiscal year ending December 31, 2008.
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Recent News 
Convergys named in InformationWeek 500 Top 10 list for innovative use of technology
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Recent News 
Convergys recognized in KLD Domini 400 Social Index
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Our Summary of Available Benefit Plans:
We are committed to providing quality healthcare benefits that are affordable for employees and the company. Medical options may include an Exclusive Provider Organization (EPO) plan or Health Maintenance Organization (HMO) plan and/or a Preferred Provider Organization (PPO) plan with a Healthcare Reimbursement Account (HRA) or Healthcare Savings Account (HSA).
For dental coverage, options include a base and comprehensive plan. A vision care plan is available for expenses associated with routine eye examinations, contact lenses and glasses.
Insuring Your Life and Income
We provide basic life insurance and basic accidental death and dismemberment (AD&D) insurance at no cost to eligible employees. Employees may pay for additional life and AD&D coverage.
Eligible employees whose illness or disability extends beyond seven calendar days are provided with benefits under our disability plan. Various types of leaves of absence are also available to employees, including family/medical, military or personal.
Balancing Your Life and Work
Reimbursement Accounts - Contribute money on a before-tax basis to a Healthcare Account and/or a Dependent Care Account.
LifeBalance - A no-cost assistance program that helps keep work and life balanced.
Paid Time Off (PTO) and Holidays - PTO eligibility is dependant on length of service and includes vacation days and personal days. Convergys also recognizes certain holidays.
Tuition Reimbursement Plan - Employees who seek further education at any accredited institution and are eligible for tuition reimbursement for related expenses.
Retirement Savings Plan - Employees may participate in this plan by electing to contribute up to 50% of their pay, not to exceed IRS limits, to a pre-tax 401(k) plan. After one year of service, Convergys will match 100% of each before-tax dollar contributed up to 5% of pay per pay period.
Employee Stock Purchase Plan - Employees may purchase Convergys common shares through an after-tax payroll deduction. We will match 15% of employees' contributions toward share purchases.
Benefits for Convergys Contact Center Agents
We offer many of the benefits plans listed above to eligible contact center agents as part of an overall Total Rewards program. In many cases, the benefits plans are the same.
WANNA JOIN? EMAIL YOUR COMPREHENSIVE RESUME TO nicoleirish23@yahoo.com and you'll surely get tips for the interview and exams!
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