| Advertisement ID | : | 1660966 |
| Category | : | Information Technology |
| Location | : | Quezon City, Metro Manila |
| Ads Classification | : | Offered |
| Price | : | |
| Date Updated | : | November 23, 2009 (posted September 24, 2009) |
| Short URL | : | http://sulit.com.ph/1660966 |
VICIDIAL is a set of programs that are designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.
We install the system from scratch so its highly customized and we made lots of tweaks and changes for better performance compared to stock vicidial. Also included in the Package are Custom Reports to suites your Call Center needs. This is not a VicidialNow nor Vicibox.
We have 2 options to suite your requirements.
1. Hosted Solution - We host the server and manage it for you. Recommended for Urgent requirements and those who wants a cost effective option when initially starting a business.
2. Premised - Server is installed in your Center.
We can setup anywhere in the Philippines. *Call Center to shoulder cost of travel, hotel and meals.
MAJOR VICIDIAL FEATURES:
- Inbound, Outbound and Blended call handling
- Outbound agent-controlled, broadcast and predictive dialing
- Full USA FTC-compliance capability
- Web-based agent and administrative interfaces
- Ability to have agents operate remotely
- Integrated call recording
- Three-Way calling within the agent application
- Scheduled Callbacks: Agent-Only and Anyone
- Scalable to hundreds of seats
- Ability to use standard Telco lines and VOIP trunks
Other Systems:
o Call Center System with Predictive Dialer - Hosted and Premised (Custom Reports Included)
o IP-PBX System with Video Conferencing
o Firewall/Proxy/DHCP/Content Filter Server
o Mail Server
o Web Server
o FTP Server
o Project and Task Management System
o SME File Server
o Site-to-Site IP-Sec VPN
*All Systems runs on a CentOS Linux Distribution
Services:
o Sip Trunking (A to Z) US/Canada - $0.008 30/30 pulsing & $0.01 6/6 pulsing
o Network Design and Implementation (Structured Cabling, Cisco Routers Configuration, etc.)
o IT Services and Outsourcing
o Call Center Setup and Consultation
o Internet Cafe Setup and Consultation
For more details, please contact us at the information below.
Cel: 0916-380-3366
Landline:(02) 433-6373
Email: inquiry@sterlingbizsolutions.com
| Posted by | : | jojo1031 |
| Member Since | : | January 20, 2008 |
| Last Login | : | 9 hours, 37 minutes ago |
| Feedback | : | no feedback yet |
| Address | : | u205 R.A. Tulip Bldg., S. Zuzuarregui St., Old Balara, Diliman Q.C., Metro Manila - Quezon City |
| Contact Nos. | : | 09163803366 |
| Look For | : | Marvin |
Discussion RSS Feeds ] 
