copied from http://www.sulit.com.ph/index.php/view+classifieds/id/1679142/TO+ALL+ASPIRING+CALL+CENTER+AGENTS%21
ARE YOU GOOD IN ENGLISH?
A HIGHSCHOOL GRADUATE?
A HIGHLY MOTIVATED AND HARDWORKING PERSON BUT HAS NO CALL CENTER EXPERIENCE?
WELL NCOGROUP IS THE RIGHT PLACE FOR YOU!TO ALL ASPIRING CALL CENTER AGENTS!
NCOGROUP IS NOW HIRING CALL CENTER AGENTS AND NON AGENTS!
COME AND JOIN OUR COMPANY AND RECEIVE GREAT BENEFITS AND PACKAGES!
POSITIONS AVAILABLE:
CSR/TSR/SALES/PROJECT BASED AGENTS
CALL CENTER AGENTS | PROJECT BASED | EARN 28K NET IN 28 DAYS | EARN 69K NET IN 69 DAYS
RESPONSIBILITIES:
- Respond to incoming customer billing inquiries by following techniques provided and approved by training.
- Effectively handle incoming customer call/e-mail inquiries within established periods.
- Basic comprehension of the product and familiar in a Windows-based environment
- Track and report processes aimed at identifying specific service issues resulting in quick resolution of identified issues.
- Deals and Coordinates with co-agents, client callers and operations/production/team managers.
REQUIREMENTS:
Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field. Fresh graduates/Entry level applicants are encouraged to apply. 380 Temporary positions available. Applicants should be Filipino citizens or hold relevant residence status. Can type at least 25-35 wpm Possess demonstrated geography, spelling, listening and alphabetizing skills Professional telephone manner and good oral communication skills Ability to problem solve and offer alternative solutions appropriately Must be a team player but able to work independently Ability to work a variety of rotational shifts/days off, which may include some holidays and weekends Must be able to work occasional overtime as needed Excellent verbal and written communication skills Knowledge of MS Office software and functions Typing and data entry skills Ability to work in a flexible and challenging environment Has access to the internet and browses the net on a regular basis Must be energetic, articulate, committed and highly service oriented
Technical Support Representatives(GAMING CONSOLE) & Customer Service Representatives CLARK, PAMPANGA
RESPONSIBILITIES:
Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value
Constantly updated to new software and technology
Advanced understanding of the current version of Windows (operating systems)
Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts
Adept at consumer electronics and microcomputers
Basic understanding of home networking hardware and configuration
Has a consuming drive to solve technical problems and “puzzles�
Can successfully communicate with customers to gather information and learn about their needs and expectations
Basic knowledge of video games and their core audience
Collaborates with others to ensure the customer issues are resolved
Understands the concept of "solution delivered" on first contact
REQUIREMENTS:
At least a High School Graduate
Excellent English Communication Skills
Can type at least 25 words per minute
Good Analytical and Problem Solving Skills
BA/BS in a Technical discipline or equivalent work experience preferred
Computer Literate and Internet Savvy
Applicants should be Filipino citizens or hold relevant residence status
Fresh graduates/Entry level applicants are encouraged to apply
Full-Time positions available.
COMPENSATION and BENEFITS:
Php 12,000 Base Rate
Php 5,000 upon Regularization
20% Night Differential
Attendance Bonus
Performance Bonus
Free Meal
Free Shuttle Service
Paid Training
Medical and Life Insurance extended to dependents
Fast Career Movements (Promote-From-Within Policy)
Fun, Comfortable and Professional working environment
Recreational Facilities
Sleeping Quarters
Flexible Shift Scheduling
Out of Town Team Building activities
Technical Support Representatives (QC/FORT/MARIKINA)
RESPONSIBILITIES:
Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value
Constantly updated to new software and technology
Advanced understanding of the current version of Windows (operating systems)
Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts
Adept at consumer electronics and microcomputers
Basic understanding of home networking hardware and configuration
Has a consuming drive to solve technical problems and “puzzles�
Can successfully communicate with customers to gather information and learn about their needs and expectations
Basic knowledge of video games and their core audience
Collaborates with others to ensure the customer issues are resolved
Understands the concept of "solution delivered" on first contact
REQUIREMENTS:
At least a High School Graduate
Excellent English Communication Skills
Can type at least 25 words per minute
Good Analytical and Problem Solving Skills
BA/BS in a Technical discipline or equivalent work experience preferred
Computer Literate and Internet Savvy
Applicants should be Filipino citizens or hold relevant residence status
Fresh graduates/Entry level applicants are encouraged to apply
Full-Time positions available.
BENEFITS:
20% Night Differential
Free Meal
Paid Training
Medical and Life Insurance
Fast Career movements (Promote-From-Within Policy)
Fun, comfortable and professional working environment
Recreational facilities
Sleeping Quarters
Shower Rooms
Performance Bonuses
Open door policy
Flexible Shift Scheduling
Out of town team building activities
THERE ARE ALOT OF OPENINGS FOR A AGENT AND NON-AGENT POSITIONS. IF YOUR INTERESTED JUST PM YOUR NAME AND CONTACT DETAILS HERE.
THANKS!
copied from http://www.sulit.com.ph/index.php/view+classifieds/id/1679142/TO+ALL+ASPIRING+CALL+CENTER+AGENTS%21
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