Technical Support Specialist -23K EXTENDED!!!

A well known company in the U.S. . Ingram Micro, specializing in distributing I.T. products from various companies like HP, IBM, CISCO , Microsoft, is expanding site here in the Philippines. We are in need of 2 systems technical support and 2 video and imaging technical support specialists.

Qualifications:
>Must be an internet savvy person.
>Must have an excellent communication skills.
>At least college level from a well known university with a background in I.T or equivalent. >experience as a technical support specialist for at least 1 year is a must.
>if you're course is non-I.T related, but if you're a techie person with great passion for gadgets and well verse with the current technology , then we will highly recommend you.
>Can work with minimum supervision.

Responsibilites :
>As a SYSTEM TECHNICAL SUPPORT SPECIALIST, your job is to help customers convert their end-user's requirements into a tangible and viable solution by recommending the desktops and laptop products from various vendors such as HP, IBM, Acer, Sony and others...
> Answer customer's queries in the most efficient manner.
> Walk the customer through a certain procedure to help them explain to their customers the value of the recommendation you will provide.
>As a VIDEO TECHNICAL SUPPORT SPECIALISTS, your responsible for recommending printers, video cards, and other related products from various big companies.
>Also needs to be efficient in assisting customers.
>Must be adept in using the internet resource for decision making purposes.

We offer fixed 30% night differentials, overtime pay, good amenities (like billiards, recreation areas, subsidized meal, healthcard with coverage for all major hospitals.

This is open for full time positions only.
Graveyard shift. Weekday schedules , no work during saturdays and sundays, U.S holidays. Send your resume with the letter of intent to ferdinand.francisco@ingrammicro.com. Please put "Applicant" in a subject line.
company: http://phx.corporate-ir.net/phoenix.zhtml?c=98566&p=irol-aboutIMOverview

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