| Advertisement ID | : | 1761396 |
| Category | : | BPO (Business Process Outsourcing) |
| Ads Classification | : | Available Jobs |
| Type | : | Full-time Permanent |
| Job Title | : | CSR For Billing Account |
| Date Posted | : | November 11, 2009 |
| Short URL | : | http://sulit.com.ph/1761396 |
A CUSTOMER SERVICE ASSOCIATE handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.
REQUIREMENTS:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field. 2 years of college with no back subjects.
Required skill(s): Excellent Communication Skills, Strong Customer Service Skills.
Required language(s): English
Applicants must be willing to work in the Taguig Area.
Fresh graduates/Entry level applicants are encouraged to apply.
We need candidates who are familiar with basic computer operations
Has an ability to handle irate customer situations effectively and empathize with a customer with a courteous voice tone
Has an ability to deliver information at customer's knowledge level in an understandable manner
Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
Has strong interpersonal skills and ability to think independently and follow through effectively
We need candidates who are dependable, keen on details and have strong customer service orientation.
We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
60 Full-Time positions available.
ExcelAsia Ground Flr. Bldg. 2 2295 Jannov Plaza Pasong Tamo Extension Makati City
***From the Magallanes MRT station walk towards MANTRADE and take a jeep towards FTI. We are on the left side across SAATCHI HOUSE and beside 7/ELEVEN.
BRING 2 COPIES OF YOUR RESUME AND VALID ID. INTERVIEWS WILL BE CONDUCTED EVERYDAY FROM 9AM to 12 noon and 1:30 TO 3:00PM
CONTACT PERSON IS MICHELLE OVENDEN 0917-513-1653
ALL WALK-IN APPLICANTS WILL BE ACCOMMODATED......JUST LOOK FOR MICH
REQUIREMENTS: Excellent Communication Skills, articulate and conversant
| Posted by | : | excelasiajobs |
| Member Since | : | November 5, 2009 |
| Last Login | : | 1 day, 22 hours ago |
| Feedback | : | no feedback yet |
| Address | : | 2nd Floor Building 2 2295 Jannov Plaza Pasong Tamo Extension |
| Look For | : | Jonas Garcia |
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