Customer Service Training Philippines

Seminar Info

Date:
July 11, 2013

Time:
9:00 am to 4:00 pm 

Venue:
Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila.

Seminar investment:
Php 3,000.00 per person (inclusive of snacks, lunch, seminar kit, handouts, certificate of attendance)

Discount:
10% Discount if FULL AMOUNT is paid at least 5 days before the event.

Reservation:
Phone reservation is required. Please call telephone (02) 727-8860, (02) 727-5628, or (02) 496-6949 (Look for Ms. Rose Ann David or Ms. Mini Anlacan).

Schedule:
Schedule may change without prior notice. Please call to confirm. 

Contact Us

+63 7275628
+63 7278860
Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

www.businesscoachphil.com

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Objective

• To learn various techniques to improve your customer service.

Key Topics

•Customer service defined

•Importance of customer care

•Types of customers and their expectations

•Meet and greet techniques

•Handling customer complaints professionally

•Customer delight and loyalty

•Workshop

• Seminar on How To Start and Operate a Meat Shop Business May 16, 2013
• How to Start a Catering Business Seminar May 4, 2013
• Starting a Foodcart Business Seminar May 7, 2013
• Seminar on How to Be a Canteen Concessionaire May 25, 2013
• How to Start a Restaurant Business  May 18, 2013
• Starting a Coffee Shop Business with Barista training May 6, 2013

• Starting a Balloon and Party Needs Business May 30, 2013
• Wedding Planner Seminar May 30, 2013
• Events Management Training May 10, 2013

• How to Start a Drugstore Business Seminar May 24, 2013
• How to Start a Spa Business in the Philippines May 23, 2013

• How to Start a Micro Lending Business Seminar May 29, 2013
• Stock Market Seminar 101 May 22, 2013
• How to Start a Money Changer Business May 10, 2013
• Pawnshop Seminar: How to Start Pawnshop Business May 11, 2013
• Starting a Money Changer, Pawnshop, and Remittance Center May 10-11, 2013
• Fundamental and Technical Stock Analysis November 15, 2012

• How to Start an Apartment/Commercial Stall Rental Business Seminar May 14, 2013
• How to Buy and Sell Real Estate Properties Seminar May 7, 2013
• Real Estate Marketing Seminar May 21, 2013
• Building and Property Management Seminar May 25, 2013
• Starting a Property Rental Business May 14, 2013
• Real Estate Property Appraisal June 18, 2013

• Beads Making Seminar May 3, 2013 
• Gift Wrapping, Gift Basket and Ribbon Making Workshop June 6, 2013 
• Bookbinding Techniques and Procedures November 26, 2012

• Seminar on How to Start and Operate a Printing Press Business May 16, 2013
• How to Start a Manpower Business Seminar May 18, 2013
• How to Start a Direct Selling Business June 26, 2013
• Seminar on How to Start a Janitorial Services Business June 15, 2013 
• How to Put up a Travel Agency Business Seminar May 6, 2013
• Seminar on Starting a Laundry Shop Business May 24, 2013
• How to Start a School and Office Supplies Store Business Seminar June 27, 2013
• How to Plan and Start a Business Seminar May 22, 2013 
• How to a Start a Pre-school Business Seminar May 28, 2013
• Seminar on How to Start a Pet Shop Business May 6, 2013
• Starting a Silk Screen Printing Business May 2, 2013
• Starting a Corporate Giveaways and Souvenir Items Business May 20, 2013
• Starting a Flower Shop Business May 9, 2013 Starting a Water Refilling Station Business May 23, 2013
• Starting a Junk Shop and Scrap Training Business May 4, 2013
• Starting a Tutorial Center - May 30, 2013

• Basic Leadership Training May 14, 2013
• Performance Management Systems June 8, 2013
• Competitive Selling Techniques Seminar May 9, 2013
• Personality Development Training May 15, 2013
• Training for Receptionists May 16, 2013
• How to Close a Sale May 29, 2013
• Customer Service Training May 21, 2013
• HR Basics: Human Resource Management Seminar May 27, 2013
• Effective Office Administration June 17, 2013
• Basic Supervisory Skills Training May 18, 2013
• How to Implement 5S in the Workplace May 20, 2013
• Telephone Skills Training June 18, 2013
• Training the Trainers May 28, 2013
• How to Compute Salaries, Wages and Benefits May 25, 2013
• Labor Laws for Entrepreneurs and Managers June 15, 2013
• Electronic Records Management June 10, 2013
• Records and Filing Management Seminar May 14, 2013
• Business Writing (Writing Memos, Emails, Agendas and Meeting Minutes) May 8, 2013
• How to Make a Newsletter May 15, 2013
• Competency-Based Salary Structure Design  May 3, 2013
• Seminar on Project Management Fundamentals May 3, 2013
• Training Needs Analysis Seminar June 13, 2013
• Conducting Interviews, Recruitment and Selection Process May 11, 2013
• Competency-Based Development of HR Policies and Procedures June 3, 2013
• Advanced Supervisory Skills Training May 4, 2013
• Training Evaluation: Measuring the Impact of Training April 6, 2013
• Effective Employee Discipline June 1, 2013 
• Effective Presentation Skills May 7, 2013
• Power Dressing for Busy Professionals March 18, 2013
• Corporate Hair and Make-Up Styles April 5, 2013
• Negotiation and Assertiveness Training May 31, 2013
• Effective Communication Skills Training June 10, 2013
• Fundamentals of Organizational Development June 28, 2013
• Training for Executive Assistants June 21, 2013

• Seminar on Purchasing Management  May 10, 2013
• Warehouse Management and Inventory Control Systems Seminar May 17, 2013
• Supply Chain Management Seminar May 23-24, 2013
• Total Quality Management(TQM) Best Practices Seminar June 17, 2013
• Production and Operations Management Fundamentals - June 3, 2013
• Advanced Logistics Management - April 13, 2013
• Freight Forwarding and Multimodal Transport - May 11, 2013

• Seminar on How to Import: Procedures and Documentations April 30, 2013
• Exporting Business: How to Export Products Seminar January 18, 2013
• Internet Marketing Seminar May 8, 2013
• Bookkeeping and Accounting for Non-Accountants Seminar May 21-22, 2013
• Current Good Manufacturing Practices (cGMP) May 27, 2013
• Seminar on Food Safety (A Basic Training on HACCP) June 24, 2013
• Seminar: Business Taxation Made Easy May 8-9, 2013
• Financial Statement Analysis May 17, 2013
• Effective Collection Management and Strategies May 27, 2013
• Managing BIR Tax Assessments May 11, 2013
• Estate Planning Seminar June 8, 2013
• How to Franchise a Business February 28, 2013
• Internal Control and Auditing May 31, 2013
• Kaizen Training for Continuous Improvement May 6, 2013

Contact Us
+63 7275628
+63 7278860
Unit 201 Richbelt Tower, 17 Annapolis St.,
Greenhills, San Juan City, Metro Manila