Customer Service Training Philippines

Seminar Info

Date:
July 11, 2013

Time:
9:00 am to 4:00 pm 

Venue:
Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila.

Seminar investment:
Php 3,000.00 per person (inclusive of snacks, lunch, seminar kit, handouts, certificate of attendance)

Discount:
10% Discount if FULL AMOUNT is paid at least 5 days before the event.

Reservation:
Phone reservation is required. Please call telephone (02) 727-8860, (02) 727-5628, or (02) 496-6949 (Look for Ms. Rose Ann David or Ms. Mini Anlacan).

Schedule:
Schedule may change without prior notice. Please call to confirm. 

Contact Us

+63 7275628
+63 7278860
Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

www.businesscoachphil.com

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Objective

• To learn various techniques to improve your customer service.

Key Topics

•Customer service defined

•Importance of customer care

•Types of customers and their expectations

•Meet and greet techniques

•Handling customer complaints professionally

•Customer delight and loyalty

•Workshop

• Seminar on How To Start and Operate a Meat Shop Business June 6, 2013
• How to Start a Catering Business Seminar June 1, 2013
• Starting a Foodcart Business Seminar June 4, 2013
• Seminar on How to Be a Canteen Concessionaire June 22, 2013
• How to Start a Restaurant Business  June 15, 2013
• Starting a Coffee Shop Business with Barista training June 3, 2013

• Starting a Balloon and Party Needs Business June 27, 2013
• Wedding Planner Seminar June 19, 2013
• Events Management Training June 7, 2013

• How to Start a Drugstore Business Seminar June 28, 2013
• How to Start a Spa Business in the Philippines June 20, 2013

• How to Start a Micro Lending Business Seminar June 27, 2013
• Stock Market Seminar 101 June 26, 2013
• How to Start a Money Changer Business June 7, 2013
• Pawnshop Seminar: How to Start Pawnshop Business June 8, 2013
• Starting a Money Changer, Pawnshop, and Remittance Center June 7-8, 2013

• Facilities Management Traning July 24, 2013
• How to Buy and Sell Real Estate Properties Seminar June 4, 2013
• Real Estate Marketing Seminar July 16, 2013
• Building and Property Management Seminar June 29, 2013
• Starting a Property Rental Business June 11, 2013
• Real Estate Property Appraisal June 18, 2013 

• Beads Making Seminar July 8, 2013 
• Gift Wrapping, Gift Basket and Ribbon Making Workshop June 6, 2013 

• Seminar on How to Start and Operate a Printing Press Business June 20, 2013
• How to Start a Manpower Business Seminar June 22, 2013 
• Seminar on How to Start a Janitorial Services Business June 15, 2013 
• How to Put up a Travel Agency Business Seminar June 3, 2013 
• Seminar on Starting a Laundry Shop Business June 21, 2013
• How to Start a School and Office Supplies Store Business Seminar June 27, 2013
• How to Plan and Start a Business Seminar June 26, 2013 
• How to a Start a Pre-school Business Seminar June 28, 2013 
• Seminar on How to Start a Pet Shop Business July 29, 2013
• Starting a Silk Screen Printing Business June 5, 2013
• Starting a Corporate Giveaways and Souvenir Items Business June 11, 2013
• Starting a Flower Shop Business June 6, 2013 
• Starting a Water Refilling Station Business June 20, 2013 
• Starting a Junk Shop and Scrap Training Business June 1, 2013
• Starting a Tutorial Center - July 25, 2013

• Basic Leadership Training June 11, 2013
• Performance Management Systems June 8, 2013
• Competitive Selling Techniques Seminar June 4, 2013
• Personality Development Training June 14, 2013
• Training for Receptionists July 22, 2013
• How to Close a Sale June 19, 2013
• Customer Service Training July 11, 2013
• HR Basics: Human Resource Management Seminar June 24, 2013
• Effective Office Administration June 17, 2013
• Basic Supervisory Skills Training June 22, 2013
• How to Implement 5S in the Workplace June 21, 2013
• Telephone Skills Training June 18, 2013
• Training the Trainers June 25, 2013
• How to Compute Salaries, Wages and Benefits June 29, 2013
• Labor Laws for Entrepreneurs and Managers June 15, 2013
• Electronic Records Management June 13, 2013
• Records and Filing Management Seminar July 29, 2013
• Business Writing (Writing Memos, Emails, Agendas and Meeting Minutes) June 5, 2013
• How to Make a Newsletter August 13, 2013
• Competency-Based Salary Structure Design  July 17, 2013
• Seminar on Project Management Fundamentals June 10, 2013
• Training Needs Analysis Seminar June 13, 2013
• Conducting Interviews, Recruitment and Selection Process July 13, 2013
• Competency-Based Development of HR Policies and Procedures June 3, 2013
• Advanced Supervisory Skills Training July 6, 2013
• Training Evaluation: Measuring the Impact of Training October 5, 2013
• Effective Employee Discipline June 1, 2013 
• Effective Presentation Skills July 2, 2013
• Power Dressing for Busy Professionals March 18, 2013
• Corporate Hair and Make-Up Styles April 5, 2013
• Negotiation and Assertiveness Training July 17, 2013
• Training for Executive Assistants June 21, 2013
• Effective Communication Skills Training June 10, 2013
• Fundamentals of Organizational Development June 28, 2013

• Seminar on Purchasing Management  June 7, 2013
• Warehouse Management and Inventory Control Systems Seminar June 14, 2013
• Supply Chain Management Seminar July 31, 2013
• Total Quality Management(TQM) Best Practices Seminar June 17, 2013
• Production and Operations Management Fundamentals - June 3, 2013
• Advanced Logistics Management - April 13, 2013
• Freight Forwarding and Multimodal Transport - July 3, 2013

• Internet Marketing Seminar June 5, 2013
• Bookkeeping and Accounting for Non-Accountants Seminar June 25-26, 2013
• Current Good Manufacturing Practices (cGMP) July 22, 2013
• Seminar on Food Safety (A Basic Training on HACCP) June 24, 2013
• Seminar: Business Taxation Made Easy June 13-14, 2013
• Financial Statement Analysis June 8, 2013
• Credit and Collection Seminar June 18, 2013
• Managing BIR Tax Assessments July 13, 2013
• Income Tax Seminar with Latest Updates June 15, 2013
• Estate Planning Seminar June 8, 2013
• How to Franchise a Business February 28, 2013
• Seminar on How to Import: Procedures and Documentations April 30, 2013
• Exporting Business: How to Export Products Seminar January 18, 2013
• Internal Control and Auditing June 29, 2013
• Kaizen Training for Continuous Improvement July 1, 2013

Contact Us
+63 7275628
+63 7278860
Unit 201 Richbelt Tower, 17 Annapolis St.,
Greenhills, San Juan City, Metro Manila