Setting up and managing a Call Center Business Philippines

How to set up, manage and market a Call Center Business?

Register now at http://www.businessguideph.com/form/online-registration-form/

WHERE: UNIT 501 MANILA LUXURY BLDG. PEARL DRIVE COR. GOLD LOOP, ORTIGAS CENTER, PASIG CITY.

WHEN: June 13-14 2012 (WEDNESDAY-THURSDAY)      TIME: 9:00AM to 4:00PM

EARLY BIRD RATE: P 5,040 pesos instead of P 5,600.

                               if you will pay in FULL 5 Days before of the schedule

                                                  - or -

REGULAR FEE: P 5,600 PESOS per person

RESERVATION: P1000 Reservation Fee is REQUIRED. Balance to be settled on the seminar date.

                        Deposit the payment at Banco de Oro. Savings Account Name: BUSINESSGUIDE INC.

INCLUSIVE IN THE SEMINAR:  Training Handouts, Certificate, Am/ Pm Snacks and Lunch    

SCHEDULE: SCHEDULE MAY CHANGE WITHOUT PRIOR NOTICE. CALL OR TEXT TO CONFIRM.

FOR MORE DETAILS VISIT OUR WEBSITE: www.businessguideph.com

ADDITIONAL INFO:

COURSE OUTLINE:

Day 1

1. What is a call center
   • Inbound call center
   • Outbound Call Center
   • Hybrid Call Center
2. What’s in it for me?
3.   TYPE OF OWNERSHIP
4.   BUSINESS NAME
5.   WEBSITE (DOMAIN NAME)
6.   PLAN 
   •   FINANCES
   •   FACILITIES
   •   PROTECTION
   •   REGISTRATION
   • LICENSES
   • BANK ACCOUNT
   • CLIENTS / PROJECTS
7.  MARKETING
8.   RECRUITMENT  
   • PERSONNEL
   • MANAGEMENT
9. MAINTAINANCE

 “Learning Experience, GUARANTEED SATISFIED”

Other Related Topics to consider:

            

Marketing a Call Center Business             Call Center Training                      Telephone Etiquette Training              Competitive Selling Skills                    Business Taxation

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