NEXLEVEL© Premium Business Email Solutions
” When email failure is definitely not an option...”
E-mail has become the most pervasive form of business communication, impacting virtually every aspect of every organization. Businesses rely heavily on email for central business processes like communications between management, employees, prospects, customers, vendors, suppliers, business partners, investors, and analysts.
As email becomes a more critical component of every enterprise, the financial and economic consequences of downtime are unacceptable. Standard E-mail Services are normally hosted on single servers typically sharing space and resources with other services such as web server, ftp server, dns server. Although this may seem acceptable for personal use, critical email services requiring high availability is a must for all
businesses relying on email everyday.
Businesses need dependable and affordable email services. Maintaining your own mail server may not a better option, as committed fast and reliable connectivity is required, not to mention the costs of a server quality hardware, software licenses, administration (manpower), and other expenses (such as electricity, maintenance, etc.). This is where outsourcing is best fitted.
Nexlevel Premium Business Email Solutions (NEXLEVEL) is not just an e-mail service, it is an infrastructure built from the ground up designed for scalability, security, and high availability. The NEXLEVEL system architecture consists of multiple load balanced server clusters (mesh) designed to handle realtime failover and redundancy for uninterrupted email services. Data is mirrored in realtime, in addition to backup clusters and standby servers. Each critical e-mail service running on multiple ports (POP / IMAP / SMTP / SSL / WEBMAIL / FTP) is handled by separate servers through load balancing routers, ensuring speed and high availability without a single point of failure.
NEXLEVEL is classified as a “Software-as -a-Service (SaaS)” hosted platform utilizing proprietary e-mail software running on Linux environment, thus preventing single platform point of failure. That is the reason we guarantee 99.95% Uptime with Service Level Agreement (SLA). NEXLEVEL cluster servers are housed only at the CLASS-A world-renowned Equinix Datacenter ensuring Tier-1 backbone connectivity redundancy. This is crucially important because in a study on causes of corporate E-mail services outage conducted by IBM in 2006, 19% was due to connectivity issues.
Spam and Viruses are a real threat to business and in a study by MessageLabs in July of 2007, an average of 71% of the emails received are Spam & Viruses. Without an effective solution, it may decrease business productivity and increases risks and corporate liabilities. NEXLEVEL includes accurate and fullymanaged MAIL-DEFENSE© filtering solution with the lowest false positives and detects 99 percent of spam,
viruses, worms and harmful content and attachments — and helps to eliminate 90 percent of spam-related costs.
Our dynamic and intelligent enterprise Mail-Defense solution is guaranteed 99% effective, and is actively being enhanced to be ahead against spammers. Our service has very little false positive ratio. It also includes web based and IMAP accessible quarantine management system to easily review all filtered spams and viruses and release any false positives easily. Each filtered Spam has its scoring system which explains why it
was marked as spam so that you know this is no “guessing game” or “hit-and-miss” system. Your company will be assured of increased productivity by eliminating wasted time in reviewing and deleting spam mails manually. It also decreases your company's liability and potential costs from users accidentally clicking on a virus infected email with harmful content and attachment (which may render a computer unusable or lose important data), or accidentally submitting and exposing critical passwords and
confidential information to hackers through phishing emails. This contributes to an overall increase in profit and savings for your company, eliminating 90% of spam-related costs, without having to change email addresses due to spam volume.
Our service is inclusive of unlimited bandwidth, and is very cost effective using the pay-per-account model. Unlike other competing services, we DONOT reject mails at any point in order to ensure reception of very important emails from clients whose IP addresses may be listed in root block lists (RBL). Using our system, there is no possible way of losing emails, the worst case scenario is seeing it in the spam quarantine folder. If your anti-spam system deletes or rejects mail on the gateway, you would not even know how many important emails you did not get.
Spams, Worms, and Viruses in emails are a nuisance and a global problem worldwide, which we cannot completely eliminate, but can be controlled and managed, using our enterprise level Mail-Defense© Service, you are guaranteed peace of mind, knowing that you and your company and the business you worked hard for, are protected from this plague on Internet Communications.
The Intuitive, feature-rich, and easy-to-use Webmail interface complement your Premium Business Email experience. Utilize the built-in secure messaging system (TLS/SSL) and advanced Anti-Spam & Anti-Virus engine, pair it with the dependability & speed at a fractional cost, and you have the best Business Email Solution for your organization. Try the NEXLEVEL Premium Business Email Solutions, and experience the difference.
With our full-featured and flexible premium business email service, now you can access your emails anytime, anywhere without any limitations and boundaries. You will also have peace of mind knowing that we have a realtime server monitoring status page for up-to-the-minute service and server cluster health information in place found at
http://www.nexlevel.comEach NEXLEVEL Premium Business Email Account comes with a whooping 5.0GB space minimum (more than 500,000 emails mailbox capacity) and with a pay-per-account model, your company will definitely save, while increasing business productivity.
Nexlevel Premium Business Email Solutions. Dependable & Secure – Email service at its best. When failure is definitely not an option, insist on NEXLEVEL. Do Business without Interruption.
Premium Business Email Features
● Easy Administration
● Premium Business Email Accounts (POP3/IMAP/SMTP) with 5.0GB Space Each
● SSL & TLS Secure POP/SMTP/IMAP/WEBMAIL Email Access available
● Mobile / Blackberry / WAP Access Available
● Corporate Webmail Branding Feature – your own company logo in the webmail interface
● Full Featured SaaS Desktop AJAX Webmail Interface with Magic Mail Check Feature.
● Lite Webmail & Mobile Version Option Available upon Login
● Multiple Redundant Mail Connection Backup Ports (BOTH INCOMING & OUTGOING)
● Online File Storage via Webmail & FTP Access
● Large 50MB File Attachment Limit
● Email Autoresponders
● Unlimited Domains
● Unlimited Email Forwarders
● Unlimited Email Aliases & Identities
● Catch-All Email Support
● Vacation Messages
● Unlimited Mailing Lists
● Powerful Unlimited Mail Rules
● Remote Mail Retrieval & Consolidation System – consolidate all your other emails from All POP3 and IMAP Servers and reply using specific identities.
● Power Calendar Support and Folder Sharing for collaboration with other users
● Auto RSS Feed to Email
● Contacts, Task, Journal & Notes Feature which can be shared with other users
● Drag & Drop Mail Sorting Feature with Intelligent Right Mouse Button Function
● Built-In Instant Messaging System
● LDAP Directory Support
● Enterprise Level Anti-Spam, Anti-Phishing, Anti-Virus & Attack Protection with Quarantine Management
● Optional Challenge Response Anti-Spam System Available
● Email Management and Archiving System
● Webmail & IMAP Security Audit Login History
● Live Realtime 24/7/365 System Status Monitoring System
TechnologyNexlevel Premium Business Email Platform's entire network infrastructure is designed around providing the best email service possible. We have built a totally redundant network - there is no single point of failure in our setup. That includes on connectivity, load balancers, all services such as IMAP, POP3, Webmail and SMTP, as well as on backups.
Our servers are configured in a clustered environment. This ensures that if a single server becomes congested, the cluster is able to spread the traffic to other servers and continue providing the same fast experience to all users.
We use reliable software that is well tested before being put into any live environment. Our hardware is thoroughly tested as well before being used. All this helps keep our servers up near 100% of the time. Our Premium Business Email is built around the following core-concepts:
Total Redundancy – 100% Redundancy Built-In. 100% Reliable.
Our system has total redundancy built-in to all services, meaning that there is no single point of failure that could cause immediate downtime to a customer. Some highlights of our built-in redundancy include:
* Redundancy in load balancers. As shown on our network diagram, we have two load balancers installed. However, each one of these load balancers has ample capacity of handling all of our traffic, even at the busiest times.
* Redundancy in data. If anything happens to the server where your data primarily resides (such as a hardware failure), our system will automatically switch to a synced secondary copy, ensuring you experience no downtime.
* Redundancy in connectivity. We don't just utilize two IP Transit providers, but 5, ensuring you'll always be able to reach our network at high speed.
Comprehensive Monitoring
* Anytime an unexpected event happens anywhere on our network, our network staff are notified by call pager alert.
* We have designed custom health checking service software that monitors device availability and directs network traffic to devices that are online. It also monitors the response time of devices so that we can automatically reduce traffic to devices that are responding slowly and direct more traffic at faster devices, all in real time.
* We also maintain detailed internal infrastructure graphs of all internal systems including disk space, CPU, memory utilization and disk I/O responsiveness.
* We understand that a failure doesn't necessarily mean a complete device outage, so we monitor in real time the disk read/write operations of all data servers on our network. If a read/write operation takes longer than normal, our network staff are notified and our system will automatically suspend non-critical services/operations to this disk, ensuring minimal disruption to other services.
Physical Security
We're e-mail providers to people who want their e-mail stored in a secure environment. That's why Nexlevel uses Equinix to host our servers. In our opinion (shared by many experts), Equinix is undoubtedly the most secure and professional provider of data center space worldwide. It's customers include all of the big Internet businesses, such as IBM, Electronic Arts, Google, General Electric, Microsoft, Sony and Yahoo!.
If you're interested to know just how extreme their physical security is, read on...
* Center is manned by on-site security, 24/7/365
* All doors, including the cage where our servers are located, are security with biometric hand geometry readers.
* The building has no windows and exterior walls are bullet resistant.
* CCTV digital camera coverage of entire center.
* Entire perimeter bounded by concrete bollards/planters.
* Silent alarm system linked to law enforcement officials.
* All equipment checked upon arrival.
* Shipping and receiving area walled off from co-location areas.
So your data is safe... but what about reliable in the event of a natural disaster, power outage or other such event?
* Redundant HVAC (Heating, Ventilation and Air Conditioning), ensuring that our servers and the surrounding environment remain clean and at the right temperature.
* Multi-zoned, dry pipe, water-based fire suppression system with sensory mechanisms to sample air and provide alarms prior to pressurization.
* Flood control: built above sea-level with no basements, tightly sealed conduits, moisture barriers and dedicated pump rooms.
* Earthquake: Building meets or exceed seismic design requirements of local building codes and all equipment is anchored and braced.
* UPS systems and emergency backup diesel generators with redundancy built into all power backups.
To find out more about Equinix, please visit their website at
http://www.equinix.com and watch their data center tour.
Data Security & Backup
We have many security measures in place to help protect the data of our customers:
* Our IMAP, POP3, SMTP and Webmail all support secure and encrypted sending / receiving transport.
* We support TLS so that other servers which also support TLS can connect and deliver mail securely between servers.
* All accounts are password protected.
* SMTP Authentication or POP-before-SMTP are required to access our sending server.
Nexlevel knows that your data is important. That's why we keep multiple backups of your account. At present, we keep two main copies of your data:
* One live copy of your data running on a separate server to your primary. This backup is automatically switched to in the event that there is a problem on your primary server, such as hardware failure.
* An additional full monthly backup with weekly incrementals. Periodic backups are important because in the
event of data loss, it's likely that our secondary live copy with also reflect the loss.
Nexlevel implements firewalls at all servers within their network to only allow specific data to travel securely to your computer. They also are co-located in world-class Equinix IBX datacenters, known for their extreme physical security.
Systems Architecture
We take many precautions to insure service continuance including world-class physical co-location, server farm redundancy via multiple load balanced traffic, and a support staff monitoring all aspects of the service 24 x 7 x 365 days a year.
IP Transit Diagram
Nexlevel Premium Business Email Platform connects to multiple IP transit providers to ensure our network is accessible around the world at all times. Shown below is a diagram of our IP Transit providers along with our connection speed to them. Nexlevel peers with each provider via BGP4 routing protocol. Because Nexlevel peers with 5 different providers the number of network hops is significantly decreased creating greater speed to our users.
Server and Software Architecture
Redundancy in our network is critical for e-mail. Without it, emails can bounce and systems can be inaccessible if services are down. The diagram below shows our server architecture. Nexlevel Premium Business Email Platform standardizes on 1U SuperMicro SuperServers, Intel Processors, Genuine Kingston Memory, and the highest quality hard disks available at time of purchase.
Nexlevel Premium Business Platform is designed to scale, this is why when we designed our IMAP & POP3 servers we studied how the most popular email clients implement their IMAP & POP3 client protocols.
The results of this study found that many server operations can be optimized to provide the maximum speed to requesting email clients. Our software has built email client acceleration technology by caching repetitive queries from your IMAP enabled email clients to further increase speed.
Like all server services at Nexlevel, Outgoing SMTP is load balanced across a cluster of servers. This ensures that should any one device fail, traffic will be automatically re-routed to an online device.
Pricing
Our Premium Business Email Service is priced on a per-account basis, designed to help companies save and maximize profitability without having to worry about having and maintaining their own mail servers, manpower, software licenses, and an infrastructure designed for business continuity.
Pricing is only 100 Pesos per 5.00GB Mailbox per month.
OUR DATA CENTER:
Four your peace of mind, we only host our servers with co-located data centers in a Class-A TIER-IV Equinix IBX with premium bandwidth providers. Equinix have multiple data centers in the USA where IBM, MYSPACE, YAHOO and YOUTUBE are also co-located so you have assurance knowing your are hosted on a state of the art data center which today's technologies demand. Failure or lack of performance is not an option. Maximum possible uptime is essential. With the following DC NOC setups in place:
· Multiple Levels of Physical Security utilizing Biometric Scanning for Entry into the Data Center
· Network Fail-over & Self-Healing Fiber Rings directly connected to Tier-1 Gigabit & OCx Backbone Providers
· Redundant Power Backup Systems utilizing dual UPS Arrays & Standby Generator Systems
· HVAC Climate Control System for optimum equipment performance
· Waterless Fire Detection & Suppression System
· Internap FCP Technology Powered for intelligent and fast BGP routing.
TEST-RUN OUR INFRASTRUCTURE
We welcome you to do a test run on our system in order to feel the power of enhanced email service and why it is called NEXLEVEL Premium Business Email Hosting. It's not just software – built from the ground up - its an intelligent infrastructure designed for your business success – no less.
Please contact if you wish to test a demo account.
WorldWideWeb Hosting Networks
Nexlevel Premium Business Email Solution