Call Center Agent

Company Name: Eperformax BPO and Contact Centers

Company Background:

ePERFORMAX Contact Center Philippines offers a unique model for companies interested in pursuing offshore business process outsourcing solutions for significant cost savings and improved value for every dollar invested. Our vision is driven by our passion to combine the low cost of labor and high work ethic in the Philippines with the best U.S. service practices to deliver the highest overall quality and financial performance.

First, our Philippine contact center is a privately held corporation established through a partnership formed between ePERFORMAX U.S. and Transnational Diversified Group (TDG) of the Philippines.

ePERFORMAX U.S. is an award winning contact center best known for its Performance Maximization Model, which has become the training and quality model adopted and used by etalkâ"¢ Corporation and its customers. This Performance Maximization Model has already been successfully adapted to the Philippine culture to deliver superior performance results.

SERVICES

ePERFORMAX Contact Centers offers services and solutions that meet and exceed high-performance customer relationship and business process outsourcing requirements. These include, but are not limited to:

• Inbound sales and sales support
• Up-selling and cross-selling
• Outbound sales and sales support
• Blended inbound/outbound sales and support
• Lead generation and qualification
• Customer service and support
• Market research surveying
• Customer satisfaction surveying
• Data and back office processing services
• Customer contact center training
• Quality monitoring programs

ePERFORMAX has provided solutions for companies in the following industries:

• Information Solutions
• Telecommunications
• Transportation
• Technology
• Travel & Hospitality
• Retail

Interested Applicants may refer to:

Contact Details:
Name: Hanna Giselle M. Velas
Position: Recruitment Promoter
Mobile no. 09178512735