CONVERGYS PHILIPPINES IS IN NEED OF 900 CUSTOMER SERVICE REPRESENTATIVES / CALL CENTER AGENTS

Working at Convergys

We offer more than just a job. We offer a relationship with the family that is Convergys – great benefits, award-winning people and a commitment to diversity. People and opportunity make a difference.

Convergys Corporation (NYSE: CVG), a member of the S&P 500 and a Fortune Most Admired Company, is a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in nearly 60 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries. We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction. Convergys[r] employs more than 65,000 people in 70 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati.

Inbound Customer Service Associates
(UP Science Park; Nuvali Sta. Rosa; Glorietta 5; i3 Asiatown, San Lazaro)  

• Must possess good listening and responding skills
  
• Dependable and keen on details
  
• Courteous and professional with strong customer service orientation and solid problem solving details

REQUIREMENTS: 

• Applicant should have completed at least 2 years of college. 
  
• Good to above average english communication skills.
  
• Dependable with proficient attention to detail. 
  
• Willingness to rotate shifts (holidays, Christmas, New Year, Lent etc, weekdays, weekends, evening and morning shifts). 
  
• Must be flexible with the ability to adapt to changes quickly and think conceptually. 
  
• Possess insight into self and others. 
  
• Solid problem solving skills. 
  
• Some technical knowledge. 
  
• Knowledge of basic computer operations.

Applicants should be Filipino citizens or hold relevant residence status. 

Fresh graduates/Entry level applicants are encouraged to apply. 

Full-Time positions available.

Required language(s): English.

Applicants with the following will have an advantage

1. NBI Clearance

2. Certified true copy Transcript of Records

3. SSS # (Photocopy of E1 form or Digitized ID)

4. Clearance from previous employer (If applicable)

5. Philhealth # (If applicable)

Pls send your Resume to my email: bytancht@yahoo.com 

You may contact me at (0906) 511-4043

Important :  Emails should be titled as CSR – SITE (where would you
  prefer to be assigned). Example: Subject – CSR - Nuvali, Sta. Rosa

I will personally bring your resume to our HR Department and make sure you get scheduled for initial interview as soon as possible so please be ready at anytime.