Want to WORK in one of the Most Honored call center in the world?
eTelecare Global Solutions Inc.The Most Awarded and Largest Asia-based Call Center.eTelecare Global Solutions has been consistently recognized by call center industry leaders - winning 91 international awards since 2000. For a complete list of our awards click here.
Want to work in our company?Choose between SALES, CUSTOMER SERVICE, OR TECHNICAL SUPPORT REPRESENTATIVE.
BASIC REQUIREMENTS:
-Proficient in written and oral English
-Completed all 1st and 2nd yr college units in educational background (Third Year incoming or Third year undergraduate)
-At least 18 years old.
Upon absorption to the company, you may enjoy the following benefits:
1. Basic salary of P12,000 for Sales and Customer Care Representative, and P13,500 for Technical Support Representative. Plus, competitive commission for Sales Representative.
2. The Highest Night Differential in the industry (30%) if your work sched falls between 10pm to 6 am.
3. Medical and Dental Benefits immediately on your first day of work with annual coverage of P150,000.
4. Monthly non-taxable allowance equivalent to P3,000.
5. Life insurance Coverage of P200,000.
6. Spiffs, monetary incentives, and a lot, lot more!
Interested applicants may send their resume to my email address at katriane018@gmail.com.
PLEASE FOLLOW THIS EMAIL FORMAT:
(We need to be strict now, since a lot of people don't read this ad carefully. This will both save us our time. Sorry, guys!)
Subject: Etelecare application
Message Body:
Name of Applicant
Last Name, First Name, Middle Name
Educational Attainment
If undergrad indicate year lvl and if completed your 1st and 2nd year college units
Contact Numbers
At least 2 for alternate
Email Address
At least 2 for alternate
Position Desired
Inbound Sales, Outbound Sales, CSR, TSR
INDICATE 2ND AND 3RD CHOICE AS WELL***
Site Preferred
Makati, QC, Alabang, Shaw, Clark, Cebu
INDICATE 2ND AND 3RD CHOICE AS WELL***
Best time to call
Morning, Afternoon, Evening
What makes you qualified for the job?
List of skills you think that will help you on your job as an agent or short essay about your qualifications
Attachment: CV or Resume or Biodata
***POSITIONS AND SITE LOCATION ARE SUBJECT TO AVAILABILITY. EX. IF YOU WOULD LIKE TO BE A CSR, CHANCES ARE IT IS NOT AVAILABLE IN ALL SITES /VICE VERSA)
PLEASE ATTACH YOUR RESUMEs TWICE SO THAT I'LL HAVE AN ALTERNATIVE IF THE FIRST ONE FAILED TO BE DOWNLOADED.
I have cases like these that happened and I want to make sure that I could process your application properly.
FAQs
1. Where is your company located?
Our call center's main branch is in Libis, Quezon City. But we do have branches in Makati, Mandaluyong, Alabang, Cebu and Pampanga. We also have a satellite RECRUITMENT branch at Davao.
2. Will I get to choose my schedule and my work location?
You will be assigned a schedule, could be night, mid or day shift depending on your account. Only in special cases will your Team Leader or Shift Leader will allow you to choose your schedule (Medical or Personal reasons with legal documents). Remember, your clients will most likely be Americans, so you have to adjust your schedule to their time.
Regarding the work location, Recruitments will assign you to the site which needs agents. But they will also consider which is nearest to you. If you're from Metro Manila, the site you will be assigned to will just be in Metro Manila.
3. Do you have part-time jobs?
As of now, since some programs are requiring more agents, we just accept full time employees. Will post an update as soon as I get info from HR regarding part time positions.
4. Is there an age limit for those who want to work as a call center agent?
NO AGE LIMIT. As long as you meet the requirements stated in my ad (proficient in English and completed all your 1st and 2nd year college units), you are very much qualified to apply.
5. Is there a chance for a 40 year old to be accepted? / Are fresh graduates welcome to apply even without a call center or work experience?
Everyone is given fair chances to apply in our company. The good thing about the call center industry is that there's no discrimination no matter what your age, sex, religion, etc, is.
6. What are the requirements for application?
Basic requirements for application are: proficient in English and completed all your 1st and 2nd year college units. All other requirements (SSS, Pag-ibig, Philhealth etc) will be given for you to submit by HR, if you get the job offer.
7. Are there any pre-requisite training needed?
All necessary trainings will be given to you upon getting the job offer.
8. What subjects do I need to familiarize/ to review regarding my application in your company?
Just review your basic English grammar, pronunciation etc. A written exam will be given to those who qualified in their initial interview via phone.
FOR ANY QUESTIONS OR CONCERN, THAT IS NOT IN THE FAQ, PLEASE EMAIL ME AT katriane018@gmail.com. (SOME ARE ASKING ME THE SAME QUESTIONS WHEN IT IS ALREADY HERE)
HOPE TO HELP ALL THOSE WHO NEED JOB! :)
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